Casino Joy
Casino Joy Logo
Why Choose Casino Joy
  • Reputable licenses
  • Government control over activities
  • Convenient interface
  • Poor game choice
  • Few providers
  • Payout limits
  • Insufficient number of payment systemsq
  • Uninteresting bonuses
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Casino Joy Review

Casino Joy Review

The Casino Joy brand is managed by Genesis Global Limited, a company registered in Malta and licensed by the British Gambling Commission to operate legally in the UK and the Malta Gambling Authority to operate worldwide.

This is not the only casino managed by Genesis Global Limited, but the license, issued in 2016, is common to all brands.

Players’ rights are fully protected by the regulators who issued the title documents constantly monitor compliance with all the rules of Casino Joy game platform.

There are no other types of gambling on this platform except casinos.

Design and usability of the website

The site is designed in a strict, concise style. Unnecessary information is missing or well hidden.

Acquaintance with the interface starts in the upper left corner of the page, where the main menu button with drop-down categories is fixed:

  • My Account
  • Games
  • Welcome Offer
  • Promotions
  • Payment Methods
  • VIP
  • About Us

In the top line there is a search field, a button to switch to account management, information about the current balance and log-in/log-out options.

Under «?» icon in the upper right corner of the page there are options to change the site language, and also there are:

  • FAQ
  • Contact Us
  • Rules

There are 9 language versions:

  • English (international, for UK, EU, Canada, South Africa)
  • Swedish
  • German
  • Finnish
  • Norwegian

Under the ad block there is a game menu containing the following sections:

  • Hot Games
  • Slots & Jackpots
  • Live Casino
  • Casino Games

Under each of the sections there are their own submenus.

The bottom of the page contains an information menu:

  • Privacy Policy
  • About Us
  • Affiliate Program
  • Responsible Gaming
  • Terms and Conditions
  • Bonus Terms & Conditions

In general, the site is equipped with control levers harmoniously. Everything you need is easy to find.

Game range

In Casino Joy game content there is a bit of a mess. This is due to the lack of a filter sorting games by providers. There is a separate category for simulations with fixed and progressive jackpot. The only tool for finding the right game is the search field.

Casino Joy lobby contains games from the following creators:

  • Microgaming
  • Evolution Gaming
  • NetEnt
  • Play’n Go
  • Red Tiger Gaming
  • NYX Gaming
  • Quickspin
  • Yggdrasil

The list includes only «authorities» in the world of gambling, whose software has licenses for each slot.

The «Live casino» section is divided between Evolution Gaming and NetEnt Live. The section contains 92 variants of games with live dealers.

The «Jackpots» section gives fans of instant huge winnings an opportunity to try 52 slots, most of which can be considered as the leaders in this field.

Bonus offers

The Casino Joy starter pack is identical for all brands related to Genesis Global. The first deposit within 3000 rands will be increased by 100%, and 200 free spins will be added to it in Starburst.

The second deposit will be increased by 50% up to 3000 rands. The third and fourth deposits will be increased by additional 25%. Free spins will be given during 10 days with 20 per day.

Offers for regular players are also not very creative. There are some offers for weekends, different days of the week and some other benefits for playing live casino.

We can see the same situation with the loyalty program. It is the same in all casinos operated by Genesis Global. Its base is accumulation of points, reaching levels and getting to the VIP category, giving the right to:

  • Personal manager
  • Exclusive offers
  • Original prize for each month of active playing
  • Congratulations and unusual birthday gifts
  • Personal account for payment transactions
  • Occasional bonuses for holidays
  • A trip to Las Vegas at Casino Joy expense

The program defines the described positions as Joy VIP effect.

Payment systems

A set of payment instruments in rands is very poor:

  • Visa
  • Mastercard
  • Neteller
  • Skrill
  • Bank Transfer
  • Maestro
  • EasyEFT
  • ecoPayz

The minimum sum for deposit/withdrawal is 150 rands.

The Finance Department has 48 hours to approve the transaction from the moment of payout request. If there are no violations, a player will get money to electronic payment systems within an hour, to cards — up to 3 days, and by bank transfer — up to 5 days.

At one time, you can withdraw no more than 35 thousand rands.

Mobile device support

Most of the game content and a full set of controls are available in the mobile version of Casino Joy website. Players using IOS and Android devices will not be an exception.

There are no special apps yet.

Technical support

You can find options to contact the support in the upper right corner of the page under «?» icon.

It is convenient to use live chat or call the number (for players from South Africa) 0-800-999-264.

If your question is not urgent, it is recommended to write by e-mail.

It works 24/7.


Casino Joy appeared in the world of gambling only in 2018, and has not yet managed to get a lot of negativity from users. Therefore, there are no complaints from players in the network.

The game platform has some advantages:

  1. Reputable licenses
  2. Control over the casino’s activities is exercised by regulators in Malta and the UK
  3. Convenient interface

However, the disadvantages greatly outweigh advantages:

  1. Few games
  2. No diversity among manufacturers
  3. Restrictions on payouts.
  4. Insufficient set of payment instruments
  5. Uninteresting bonus offers
  6. No reputation

The last item in the list of drawbacks is a gainful thing, but the rest requires serious work.

Now we can say that it is safe to play here, but without much comfort or diversity. And in case of a big win, the limit of withdrawal will not allow you to fully feel the emotions. The same is with choosing an optimal payment system. There are very few alternatives.

The OceanCasinos team assessed Casino Joy with 4 points. For now this game platform is far from perfect and from the top of the rankings.

NetEnt, Microgaming, NYX Gaming, Play’n Go, Evolution Gaming, Quickspin, Red Tiger Gaming, Yggdrasil
Deposit Methods
Bank Transfer, Visa, Mastercard, Maestro, Skrill, Neteller, EasyEFT, ecoPayz
6 Reviews

Hereby I want to share my love for Casino Joy to all!

There is no deposit bonus for easy registration and a fantastic welcome package for those who are new to depositing

Not any dislikes yet for me.

I don't like the colors of the Casino Joy logo/website however that's my personal opinion. (Loading some of the games on the website is slow)

17 May 2023

Casino Joy is an amazing casino.

They are able to play a wide variety of games and you stand a good chance of winning.

The support they provide is prompt and professional.

They have a wide range of payment options, and pay out promptly.

I would highly recommend this casino.

I don't have anything bad to say about this casino.

16 May 2023

I believe that this is among the few casinos where you can really gamble without issue.

The site is superb, there are no errors downloading long or lengthy files, or anything similar to that.

Everything is working quickly and flawlessly.

Payouts are also fast.

There are a lot of bonuses.

Here, I am the only one who plays.

14 May 2023

To begin: Lots of games! Plus, great payouts also!

Best parts: Verification took about 5 minutes to be approved. Live chat 24 hours a day, which is very nice!

Their bonus is also really good conditions if you want to try it. I used 1. The bonus offers four bonuses on your first 4 deposits. You can play with real money or bonus balance so if u win to win real money you can withdraw it.

They have Play N Go which is my preferred provider!

Overall they got alot in games. They also have fast time to load and alot of deposit methods. Live chat is very fast responding. I've used them in the day and at night, and they responded to me in 15 seconds each time. More than many casinos I'd claim!

One of my latest favorite casinos!

I would recommend this casino to my friends as it seems like they received a fair payout and you got an equal chance.

I lost a few deposits but I then made it big!

As of now I cant say anything bad regarding this casino. Every moment was a blast and loved this casino.

The company netent and pragmatic is prohibited for my country. It's not the casinos blame, but my country's laws.

5 May 2023

The reason I was here was the welcome bonus and was really successful in being able to win the bonus back.

It took only an hour or so.

I was delighted that offering machines can be utilized to bet, something that is typically banned on other sites.

6 April 2023

I started playing online casinos about five months ago, yet I count myself as a new in this field. In my experience, there aren't many casinos to judge, but here I go. I prefer to play for fun to keep my mind at bay. CasinoName has played a big role in that. My preferred slot type is the one where I am able to shut off my mind and play. The top-quality providers allow me to get away from money and play a lot in addition to bonuses and high chances. I wager with a small amount so that my sessions can last.

Only time I went in plus I immediately tried to withdraw, and was approved inside 24 hours.

3 April 2023
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