Vegas Hero
Vegas Hero Logo
Why Choose Vegas Hero
  • Reputable licenses
  • State control
  • Convenient website
  • High-speed banking
  • Insufficient game choice
  • A poor number of payment instruments
  • Payout limits
  • Mediocre bonuses
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Vegas Hero Review

Vegas Hero Casino Review

The Vegas Hero trademark, among many others, is managed by the Maltese company Genesis Global Limited, operating under a license from the state regulator of the local gambling market.

In the UK, Vegas Hero legality is provided by a license from the Gambling Commission (UKGC), which controls the operator’s activities regularly.

In case of disputes, players from South Africa should contact the Malta Gaming Authority.

There is a list of 10 countries whose citizens are not allowed to play in Vegas Hero. Casino services are the only type of gambling presented on the game portal.

Design and usability of the website

The site has a solid white background with dominant red colors in the «buttons and advertising banners» and inscriptions in black font.

The developers tried to attach most control tools to the top line. In the left corner under the spoiler, there is a drop-down menu containing the following categories:

  • Welcome Offer
  • Promotions
  • Live Casino
  • Games
  • Payment Methods
  • VIP
  • About Us

Next to the spoiler, there is an active site logo, returning to the main page.

The middle part of the top line contains a player’s profile and information about the current balance. Here you can also log in/log out.

The right corner contains a game search field and a couple of spoilers hiding the game and functional menu.

The game menu is under the inscription «Games», and contains the following sections:

  • All Games
  • Live Casino
  • Hoffest Games
  • New Games
  • Video Slots
  • Table Games
  • Roulette
  • Jackpots
  • Online Slots
  • Must Fall Jackpots

The functional menu is hidden under the spoiler with «?» icon, and includes:

  • Language versions
  • FAQ
  • Contact Us
  • Forgot Password
  • Rules
  • Payments

Even having tried to make the control levers very compact, the creators could not avoid duplication of some items from different menus.

10 language versions of the game platform are available to users:

  • English (for users from the UK)
  • English international
  • English (for users from the EU)
  • English (for users from South Africa)
  • English (for users from Canada)
  • Swedish
  • German
  • Finnish
  • Norwegian
  • French (for players from Canada)

The bottom line of the page contains the information menu with the following sections:

  • Privacy Policy
  • About Us
  • Affiliate Program
  • Responsible Gaming
  • Terms & Conditions
  • Bonus Terms & Conditions

The site interface is well thought out and comfortable to use. All the necessary information is present and easy to find.

Game range

Vegas Hero game lobby content looks modest. There are a bit more than 1100 games from 8 providers. A full list of content providers:

  • Microgaming
  • Evolution Gaming
  • NetEnt
  • Play’n Go
  • Red Tiger Gaming
  • NYX Gaming
  • Oryx Gaming
  • Yggdrasil
  • iSoftbet

Products of all studios working for the main company are hidden under some brand-giants. First approximation, the Vegas Hero lobby contains games from 2 dozen of such creators.

The «Live casino» section is divided between Evolution Gaming and NetEnt Live. A total of 85 options to meet with live dealers are available for players.

A jackpot game section contains top slots with the maximum popularity in the gaming community. Vegas Hero offers slots with local and global progressive and fixed jackpots.

The content is licensed and of high quality. This is guaranteed by the creators’ names, most of which have long been known in the world of gambling.

Bonus offers

Vegas Hero online casino has an exclusive offer for players from South Africa for a total of 15000 rands. It includes 4 stages:

  • Deposit 1 – 100% increase within 3000 rands + 50 free spins
  • Deposit 2 – 50% increase within 3000 rands
  • Deposit 3 – 25% increase within 4500 rands
  • Deposit 4 – 25% increase within 4500 rands

Free spins will be given in portions of 10 for 5 following days. The last 3 stages will require a promo code, which can be found in the personal account in the «Bonuses» section.

The minimum deposit for the welcome bonus is 150 rands. Winnings from free spins cannot exceed 1500 rands. Wager is x40, which is slightly higher than the generally accepted standards.

Regular players are offered weekly cashback up to 3000 rands according to the results of playing in the Live casino. A reload bonus of 25% within 1500 rands is available on Tuesdays.

If a player has made a deposit in the past 7 days, then a personal offer, sent to email, will be available as part of the «Weekend Smash» bonus on Thursday and Saturday.

Active play will help a user to reach levels of a loyalty program up to VIP status, which includes the following privileges:

  • Dedicated Account Manager
  • Exclusive Bonuses
  • Exclusive VIP Events
  • Monthly VIP Prize Draw
  • Personalisd Birthday
  • Personal Withdrawal Service
  • Holiday Packages
  • Flights to Las Vegas

Payment systems

To make it convenient to players, Vegas Hero online casino provided 25 options to open a game account in different currencies. There are also South African rands among them.

The most suitable payment instruments for players from South Africafor from those that are presented in the list are the following:

  • Visa, Mastercard, Maestro — only deposit 150 — 75000 rands
  • Easy EFT — only deposit 150 — 75000 rands
  • Skrill — deposit 150 – 75 000 rands, withdrawal 150 – 35 000 rands
  • Neteller — deposit 150 – 75 000 rands, withdrawal 150 – 35 000 rands
  • EcoPayz — deposit 150 — 75000 rands, withdrawal 150 — 35000 rands
  • Bank transfer — only withdrawal 1000 — 35000 rands
  • Visa
  • Mastercard
  • Neteller
  • Skrill
  • Bank Transfer
  • Maestro
  • EasyEFT
  • ecoPayz

The minimum amount for a two-way transaction is 150 rands. You will have to wait for a bank transfer from 3 to 5 days. The rest of the systems will get money immediately after payout approval.

According to the rules, a payout request can be considered by the financial division of Vegas Hero up to 24 hours. In fact, if a player is active enough, you can expect to get money within 1 hour.

An unpleasant moment is the payout restrictions of 80000 rands per week, but no more than 320000 rands per month.

Mobile device support

Since its appearance in 2017, Vegas Hero online casino offers users 2 options to use the game platform:

  • Desktop version
  • Mobile version

Using the latter is ideal for players with devices based on IOS and Android. It has full functionality and is able to support almost all games presented in the lobby.

Technical support

A peculiarity of the technical support of the game platform is that live chat is available only in a very limited period of time, from 08:00 to 11:45 GMT. 

The rest of the time the following options are available:

  • Phone mode (number for players from South Africa is 0 800 999 520)
  • E-mail

Full contact information can be found under the spoiler in the upper right corner of the page.

Detailed FAQ, located in the same place as the contacts, saves from regular communication with a support operator.

Summary

For a short period in the online gambling market, Vegas Hero game platform has not gained «notoriety». Feedback and comments upon its work are restrained. There are few complaints, and most of them relate to interpretation of the rules of playing with a bonus.

The advantages of the operator include:

  1. Reputable licenses
  2. Regular work audit by regulators
  3. Usable site interface
  4. High payout speed

There are no less disadvantages than advantages, and they belong to the key points of the work:

  1. Poor game choice from few providers
  2. Insufficient number of payment methods
  3. Payout limits per week and per month
  4. No attractive bonuses

The gameplay in Vegas Hero online casino is honest, but not very diverse. Conflict resolution tools are present.

Based on the analysis of all the factors affecting the overall picture of the game platform, the OceanCasinos team is ready to recommend Vegas Hero casino for use.

The platform deserves a score of 6 points out of 10. It is in the middle of the rating table.

Overview
Software
Evolution Gaming, Microgaming, NYX Gaming, NetEnt, Oryx Gaming, Play’n Go, Red Tiger Gaming, Yggdrasil, iSoftbet
Deposit Methods
Visa, Mastercard, Maestro, EasyEFT, Skrill, Neteller, ecoPayz, Bank Transfer
Welcome Bonus
R15,000 + 50 Free Spins
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